Q: Help! I am having trouble logging on to my Common Application account. Some of my friends are also having trouble with Common App. It's almost November 1, and I am worried that problems at Common App are going to make my application late. What can I do? Should I write to my colleges and explain?
A: The Common Application staff is aware of some technical glitches that are occurring, and so are the colleges. This is not your worry. Just keep working on your application and supplements, and remember to do "print preview" so you have a physical record of what you have written.
The Common Application started out with just a few colleges using its forms, and now there are hundreds. The organization recently increased the size of their staff from 10 to 65. They are initiating a 24/7 help center as well. But they are also experiencing unprecedented high usage. This is putting a lot of pressure on their system.
Just as you are frustrated, so are the colleges. Some of them cannot download or access the information they need. As a result, many colleges have already said that they are prepared to be a bit flexible with the Nov. 1 deadline for Early Decision. However, please do not wait until late on Oct, 31 to test the system. Prepare your materials so that you can hit "submit" on Oct. 29 or 30.
Do your part in ample time, and college counselors and admissions offices will handle the rest. Try not to worry—you are not alone!